DGChamber Launches DGProtect Track and Trace App as Re-opening Dates Announced

DGChamber has launched it's own track and trace app for the regions business community. 



The NEW DGProtect Track and Trace app gives business owners a platform to securely check customers in and collect the data needed to support the Scottish Government’s Test and Protect Programme.

Visitors simply scan a QR code with a smartphone on entry and input their contact information to be held securely for use if required by NHS Scotland.

This means that after the first sign-in, they can check in easily and securely each time they visit a café, restaurant, hotel or visitor attraction which is using the app.

The initiative is the latest measure rolled out by DGChamber who have been supporting their 200 members and the wider business community across Dumfries & Galloway since the start of the Covid-19 crisis.


DGChamber President Kenny Bowie said:


Kenny Bowie

“The DGProtect track and trace allows businesses to quickly and securely capture all the required customer information, with ease. 

It will help give both visitors and customers confidence to return to our businesses across the region knowing that their information is going to be held and managed in a secure way. DGChamber will act as data controller, meaning it's one thing less for businesses to worry about - they can just get on with the business of reopening.

It also shows regionwide businesses are working together, and they are doing all they can to protect their customers and visitors. "

The app is available free to Chamber members and at a small £15 one off  charge to other Dumfries & Galloway business.







Lee Medd

Member Services Manager, Lee Medd added:

“We expect this app to be really popular and well used by the regions cafes, restaurants and pubs. But it's not just for hospitality, it can be used for visitor attractions or any firm which may have contractors or visitors coming into their premesis.”


Companies who sign up for the app create an account which gives them their businesses’ unique QR code plus a support package of posters and flyers to promote their use of the DGProtect Track and Trace platform.

They use the app to check customers and visitors into their venues, while collecting the necessary data, and can also manually check-in guests who do not have a smartphone.

The information, which automatically expires after 21 days, is held centrally by DGChamber to be provided to the NHS Scotland Test and Protect team if required.